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Discussion Starter #1
I am told that MY Clarity has started building today in Japan. It's kind of weird to think it is getting put together as I type this.
Apparently, another month and half or so before it actually shows up in Washington. So, that means 6 or 7 more Dino-juice fill up on the Subie.


Incidentally, the dealership told us we can now tell folks about the car. Honda of Seattle will "consider" 2020 orders on case by case basis. Not sure what that means...

I am also seeing 2019 base models (mostly Black and White) showing up at inventory at various Honda dealers. Looks like California is clearing out their lot to make space for the 2020s.
 

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Glad to hear that your made for you car is in Japan!

Sort of a nice way to see the progress being made just for you - almost like a European delivery that Volvo, BMW, Mercedes, and Audi/Porsche offers...

Questions:
Does your Honda dealership have the L2 chargers for use by Honda owners ?
Has the service dept been trained with all needed infrastructure changes to accommodate the Clarity ?
 

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Does your Honda dealership have the L2 chargers for use by Honda owners ?
Would it make that much of a difference in a repair situation? I wouldn't expect the battery to be run down much if any while they are servicing. And even if they did, that's only about $1.00 worth of electricity that I would have to put back into the car so I'm not concerned if the battery is not full when they are done with it.

Has the service dept been trained with all needed infrastructure changes to accommodate the Clarity ?
Not saying that it might not be helpful to have all of that but the fact is Clarity is technically not much different than other Honda hybrids that use i-MMD, other than Clarity also has a charger and some extra cooling etc. So the important thing is only that they have mechanics who can work on hybrid systems.

Is it better if they have training for Clarity? That very much depends, I think training has always been an overemphasized litmus test for whether a competent job will be done. It's not like when you take any car into a dealer that the mechanic has been previously trained on your specific model and even trained on solving the exact problem that you have. In fact car mechanics as part of their daily job work on cars that they have never worked on before, especially when new models come out, or deal with symptoms or a problem they haven't dealt with before even on a popular car. But as long as they have access to information telling them what troubleshooting steps to follow they will usually do fine.

What is most important is that the mechanic is competent, good at troubleshooting, and has a good understanding of car theory, follows instructions, and on top off all of that has experience, good common sense and basic intelligence. That type of mechanic will do a much better job than a less competent mechanic who has had all the training in the world. I learned this from working in a technical environment where I saw just how little impact training has on people if they are not competent to begin with. Meanwhile competent people can excel even without training as long as they are provided the correct information for the task at hand. A dealer mechanic will have access to plenty of information about Clarity as well as the ability to contact Honda technical when needed. So again nothing against training, but people go to shops just because they advertise that their mechanics have received XYZ certification, which often means little more than they sent one of their mechanics to a class and they passed the tests. Much better to check reviews on a shop and try and determine the overall quality of work that they do.
 

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Discussion Starter #4
There are a few dealerships near us that has sold 2018s and are currently stocking California leftovers 2019s. As they are fairly large dealerships has sold a few 2918s and 2019s, there should not be any problems with services. As for chargers, they do not but since they are not in the area where I frequent (home, work, etc) I cannot imagine going out of my way just to charge the car. I am installing a 240V 50A outlet on the side of the house where the car will park so that I can hook up a level 2 charger when the car arrives. Unfortunately, my workplace does not have the charger so home will be primarily where my charging will happen.
 

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There are a few dealerships near us that has sold 2018s and are currently stocking California leftovers 2019s. As they are fairly large dealerships has sold a few 2918s and 2019s, there should not be any problems with services.
The Clarity plug-in has only been out for two years, and also due to it having a very high build quality very few have needed repair so far, at least based on what we hear from owners on Clarity forums like this one. Most mechanics at dealers that have sold Clarity outside of California have likely done nothing more than an oil change on one.

People who have brought in their Clarity for repair or just to look at something that they think might not be working right commonly report that the mechanics know nothing about the Clarity when they first discuss the problem with them. And most of these people are bringing it in to the dealer where they purchased the car. That in itself doesn't alarm me, per my earlier post it is not unusual for a mechanic to not have worked on a particular car, and that is going to be even more true with Clarity even at dealers who sell them. I am far more concerned about the overall quality and competence of the dealer's service department than whether they have sold Clarity there or not.
 
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