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Discussion Starter · #1 ·
  • From: Central Maryland
  • Car: Certified Pre-owned 2018 Clarity PHEV base model picked up last week
  • Driving habits: Highly variable...
    • My typical work commute is 23 miles each way.
    • My current assignment allows me to work from home 3-4 days a week. So on a very "normal" week, I might only commute to work once or twice.
    • Sometimes (about once every 2-3 months, but occasionally more often than that) I have to drive to a further away office -- 65 miles each way with a lot of stop-and-go traffic.
    • Sometimes (a few times a year) I find myself needing to commute to my local office (the one that's 23 miles away) 4 or 5 days a week.
    • I usually run errands and shop (typical grocery shopping, etc.) once a week, or twice at most -- and the round trip distance of an average errand run is about 8 to 25 miles.



How I got here: I've been new car shopping for about 3-4 months. My previous car was a 2015 Prius C purchased new in winter 2015; I loved it because of its (1) excellent reliability -- never had any problems; (2) gas sipping efficiency; (3) very frugal price for a new car; (4) small turning radius and ease of slipping into tight parking spaces.



The downsides of the Prius C were: (1) We had to be very conscious of the quantity and volume of items purchased in stores since the car would fill up very easily when shopping; (2) Whenever I had to put passengers in the back seats, they hated how cramped it was; (3) after a few narrowly-avoided collisions, I wanted more driver assistance tech to intervene in emergencies and prevent collisions and road departures; (4) I envied some of the convenience features of recent cars that were lacking on the Prius C, even things that have been available since 2015, because I bought a car that lacked most high-end features at the time it was sold, and I bought a very barebones trim level.


For most of my car shopping period, my candidates for a new car were, in decreasing order of interest: the 2019 Volt; the 2020 Prius Prime; the Honda Clarity; the BMW i3 REx; and the Tesla Model 3.


I was most interested in the Volt because it provided the best PHEV range, while the price tag was just at the top end of what I can comfortably pay. I was going to get a Touring for all the gee-whiz features, but figured I might be able to negotiate the price down a bit.


The Prius Prime was high on my list because I loved the reliability of the Prius C, and it would be a known quantity -- the only differences would be picking up the driver assistance features and a little bit of PHEV range. It'd just about get me to work one way on EV. It's also cheaper than most of the other cars on the list, and price was definitely a factor for me.


The Clarity was definitely interesting, but I wasn't sure if the total package of features (the driver assistance, EV range, etc.) were worth the asking price for a new one.


The BMW i3 REx and the Tesla Model 3 are cars I definitely salivated after and would buy if I had the money to spare, but realistically, I can spend that money better elsewhere. It's not that I couldn't make the payments -- I could -- but it would leave me with very little margin for other things in life.


Once I found the '18 Clarity sitting on a used car dealer's lot for 10 days, saw the price and the low mileage, I fell for it. The price would leave me plenty of headroom for things other than a car payment, and I'd be getting 80% of what I really wanted and 100% of what I needed.


At first I was skeptical of buying a used car, as I've never done it before. But it turned out to be a very easy process, and the car is genuinely in great shape -- other than a few very small surface-level scrapes on the paint, and the car having gone through an oil change, it's practically a new car. I signed some papers, deleted the previous owners' phones out of the entertainment unit, and I was off to the races.



My new owner experience: Over two days, I read the entire Owners' Manual for the 2018 Clarity PHEV. Fascinating stuff! I learned something new about the car almost on every page. I skimmed a few things that don't apply to me, like stuff about child seats, and I already knew all the stuff about airbags, but I constantly learned when reading about the entertainment unit features, HondaLink, the power train, the driver assistance features, etc.


I'm still figuring out a few things and actively troubleshooting HondaLink; I'm also planning to get an estimate for a new circuit and socket install for my EVSE, a ChargePoint, that I ordered online. So things aren't perfect yet, but I'm working through it.


For now, I'm just using a 120V circuit in my garage that, luckily, isn't used for anything else, to charge the car. I drive infrequently enough that it can almost always fill up the battery by the time I'm ready to drive again.


I also learned that BOTH of my work offices have EVSEs! They're the kind that offers free electricity if you're a tenant in the building, but you have to pay $1/hour for parking if your car is sitting in the charging space without actually charging.


It would be REALLY useful to get a notification from HondaLink when the car is charged, since at least some commercial EVSEs don't offer a way to notify you from the EVSE side, but I'm still troubleshooting why HondaLink won't work.


The nice thing about having a PHEV is, I'm not strictly reliant on the EV charging spots. If they're taken by other cars, "oh well" -- I can just drive home in HV mode and be a little less efficient. If I had something like a Leaf, I could see myself nervously watching for the EVSE to become available, then plug in and have to stay late to wait for a charge so I can get home. Yeah, I'm glad I got a PHEV.


Nice to meet you all... This forum honestly looks a little dead in a lot of places, but I'm going to try to find some places to contribute and hope to see it more lively in here! :)
 

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Congrats on becoming a Clarity member!

Glad to hear that you did your homework extensively more than most people.

Can we ask how many miles the Clarity had on the odometer ?
Price ?
Do you qualify for any state or home utility rebates ?
 

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Just an FYI - I'm pretty certain that HondaLink doesn't send notifications when charging is completed. At least, it has never sent ME a notification but, if you keep the app open, it will SHOW when charging is complete.
 

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Discussion Starter · #7 ·
Congrats on becoming a Clarity member!

Glad to hear that you did your homework extensively more than most people.

Can we ask how many miles the Clarity had on the odometer ?
Price ?
Do you qualify for any state or home utility rebates ?

11.4k miles on the odometer and I got it for $23.9k, plus a bit more for a Honda all-inclusive extended warranty. Since I was expecting to pay a bit more (into the mid-30k range) for a new car, I had enough "headroom" to buy the bumper-to-bumper warranty coverage package until 2026. So realistically, for the first half of this car's useful life or so, if anything breaks Honda will pay for it. It covers breakdown towing and regular maintenance items, too, so I won't be spending any more on this car besides what I signed for at the dealer until this car is rather old and crusty.


Maryland will give me 40% of the cost of the EVSE unit + installation, up to $700. I don't get any tax incentives for the car itself because it's used.
 

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Discussion Starter · #8 ·
HondaLink sends me a daily notification when charging is completed.
I have 2 iPhones - 11 and XS and both of them shows a message banner that shows up during the night:

Are you using a Touring model? I'm wondering if the reason I don't get any HondaLink features is because mine is a base model. :crying:
 

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Discussion Starter · #10 ·
All the features of Hondalink work on all models. I have a '18 Clarity Base model and everything works (as long as there isn't any server issues on Honda's end).

Thanks for that info! That should prevent me from surrendering to the idea that I would need to have a Touring to get the app working. So that's good news at least. It means if I'm persistent then hopefully this can get resolved.


So, any idea how to troubleshoot this? Enrollment was completed several days ago, but I still get no info at all...



 

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Thanks for that info! That should prevent me from surrendering to the idea that I would need to have a Touring to get the app working. So that's good news at least. It means if I'm persistent then hopefully this can get resolved.


So, any idea how to troubleshoot this? Enrollment was completed several days ago, but I still get no info at all...
On an iPhone, make sure you have turned on ALL notifications for the HondaLink app including banner ads.
Update the iPhone iOS to make sure you are running iOS 13xxx.
Update the HondaLink app to at least: v4.1.1 - November 2019
See if there is cellular reception from inside your car you have parked (it needs a good cell signal from the car to Honda's servers).

 
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