Sounds like the "240V AC" feed is out of spec on the high side.Hey everyone.
I have been charging my 2018 plug-in hybrid at the only ChargePoint at my job. The first two weeks I had almost no problems. Sometime it would stop but I would just reconnect it and it would usually complete the charge in about 2 hours. That all changed when I transitioned to third shift.
I plug in the car and I get the usual green solid light with the ChargePoint and Hondalink APP both confirming the connection. In about 5-10 min maybe less the Hondalink APP indicates the car has stopped charging. Reconnect it, solid green light, app confirms, minutes later stopped charging. Occasionally, my car will have the error message "Plug-in Charging system problem. Range Limited". Car still charges fine at a level 1 charger at home. I took it to the Honda dealership and they found code that states "Battery charger input voltage too high". They tell me the charge station is outputting too much energy and trips the battery's safety kill switch and it stops. They told me there is nothing they can do about the limit other than an update. However the update would cause double charge times (4 hours lvl 2; 24 hours lvl 1).
I have been tracking the charging output and notice the Honda always gives the error at 7.0kWh. I put a complaint with ChargePoint, but I am not hopeful.
Does anyone have similar issue?