Hi,
Just purchased and received our 2018 clarity plugin base model tonight. She was trying to show us the preheat button feature and it didn't appear to be working. The hazards flashed twice i believe and we saw nothing else happen. We locked the doors, then held the button down for a few seconds and blinked lights but nothing happened. The battery was depleted (they were supposed to charge it). Was this the issue? Does the battery need to be charged for preheat or precool feature to work?
Also, the dealer did not have a form for me to take when I purchaed in regards to claiming the 7500 tax. I am assuming the form we need to fill out via irs will have certain questions that we can input without a form from the dealer? Part of the reason we bought it was because of the 7500 federal tax credit. They automatically deducted the 1700 from the total price.
Thanks!
Jim
Just purchased and received our 2018 clarity plugin base model tonight. She was trying to show us the preheat button feature and it didn't appear to be working. The hazards flashed twice i believe and we saw nothing else happen. We locked the doors, then held the button down for a few seconds and blinked lights but nothing happened. The battery was depleted (they were supposed to charge it). Was this the issue? Does the battery need to be charged for preheat or precool feature to work?
Also, the dealer did not have a form for me to take when I purchaed in regards to claiming the 7500 tax. I am assuming the form we need to fill out via irs will have certain questions that we can input without a form from the dealer? Part of the reason we bought it was because of the 7500 federal tax credit. They automatically deducted the 1700 from the total price.
Thanks!
Jim