Predicted Reliability
Disclaimer: I have driven the Clarity, but do not own one.
I have been a fan of consumer reports for along time. I bought my last three cars haven read the Consumer Reports ratings. I often believe that they correct with their test track numbers.
The reliability numbers often come from subscribers which changes year-over-year as the car ages.
Consumer Reports did not like the infotainment system without knobs. Infotainment systems can be distracting to the driver. There is some truth to it, I have the a similar infotainment system in my 2017 Honda Accord but I have found ways to adjust to how the system works and I no longer see it as problem on my daily drives.
Consumer Reports does not like the new gearshift selector. I prefer a traditional selector but I also understand why it has to go. I will miss the traditional parking brake too.
Consumer Reports also does not like Honda’s ECVT approach. On the Clarity as well as the Accord Hybrid the engine noise can be annoying. It took some time for me to adjust to this noise on the Accord Hybrid and find the throttle positions that would not wake up the demon. This is less of a problem on the Clarity due to its bigger battery and accelerator pedal detent but it still is a problem if you demand full power. It’s fortunate that we don’t need full power in daily driving.
From the little time I spent driving the Clarity, I could not push the car enough with a sales person in the car. Perhaps others can comment on handing characteristics. Predicted reliability is the lowest I have seen them give to a Honda — I suspect this is due to it being a newer model in the line up and Honda has had some problems with some of their clean sheet redesigns. The actual trouble areas were graded above average. I expect this number will improve year-over-year.
Finally, Consumer Reports is just one opinion, if you are happy with your car, it’s serving you well, and you are not selling it, then it’s less cause for concern.