Your insurance will work with any authorized dealership - they cannot require you to use a specific repair facility for any covered repair, including windshields. In this particular case if they ask why you're going to your dealership you can simply pass the information on from Safelite.Good idea. Need to see if my insurance will work through the dealership!
Don't wait another two weeks. Call your insurance company and tell them that Safelite is unable to fix your car. Have them arrange with your dealership to get this repair done.ok...windshield has a 2 ft crack in it...went through insurance...then to Safelight...heading into 4th week and no ETA for a windshield !!!! What the ****!
So i am driving around in a nice car, everything else ok, but 2ft crack makes me feel like i am driving around in a shitbox.
Called honda direct...finally got a case, and a case manager, but will not talk with safelite to help expedite things...
after 2 more weeks...i will cancel the safelite path if they don't come through and go through the dealer...in that case i have to lay out the money and get reimbursed by insurance.
If this is the service Honda can provide, this will be my first and only Honda!
I have had many cars over the years and had to replace the windshield...this is totally unacceptable.
My next car will be back to BMW...service on those is exceptional!!! A+
Right now, Honda is getting an F.