Just got into a 2018 CPO Clarity w/ 36k miles about 2 weeks ago. The car is great, very roomy and the build quality is much nicer than my previous GM EV. That being said, there have been some range issues that might be just quirks that I'm not familiar w/ in this Honda platform and hopefully I can get some help from fellow owners. I am very familiar w/ how weather, driving habits, speed etc affect EV's so I'm hoping it's just Honda quirks I'm running into.
In the first 2 weeks I've had the car, the first few days I had it in HV mode since the dealer we got it from was 90 miles away, I didn't get to fully charge it till about 2 days later. Charged off the level one charger fully to around 39 miles temps in my area have been hovering around 68-75 degrees since I've owned the car(gotta love socal weather). I brushed off the low range to me driving it at high speeds the previous 2 days(70-80mph in HV mode on our drive home from dealer) and possibly other people test driving it w/ a lead foot. I know it can take the computer a while to re-calibrate to my driving style. I ran that charge all the way to empty which is the last 2 bars and I got 38 total miles till the motor came on which was a bit disappointing considering I drive the car rather conservatively and I rarely run climate control as my daily commute is only around 16 miles, but like I said, I'm letting the computer figure it all out. I've charged it several times after that on the level one, but never to full so I didn't want to count those trips.
The first charging issue I ran into was at and EV-Go charger right next to my gym, I hooked up, went into the gym for around 2 hours and noticed that the charging light was off so I assumed the car finished charging. Nope, it only charged up to 3/4 full and even though I was in the gym for over 120 mins, the EV-go App says it only charged for a total of 108 mins. Since I was having issues connecting to the Honda Link app, I had no way of knowing the car stopped charging. I had no time to figure out the issue since I had dinner reservations after so I just noted the issue and moved on.
Yesterday at another gym, there are free level 2 chargers by the restaurants next to my gym and I snagged one up, I arrived w/ around 7 miles of range left. Plugged it in, went into the gym for my normal 120 mins + session, was tracking the charging the entire time through the Hondalink app as I was able to figure out how to sync the app to my car which was a pain to trouble shoot(essentially unpaired my Bluetooth, removed device, and reconnected my device fixed the issue). I noticed that the app said it was fully charged at 37 miles around the 1.5 hour mark which I thought was strange since documents stated this car takes around 2.5 hours charging from a level 2 from empty. Since I had a little bit of charge left, I assumed it would be done around 2 hours. As a responsible PHEV owner, I went to the car to unplug it and move it so other people can use the charger(I wish more people practiced proper EV etiquette). I have the energy flow always on in the infotainment screen and noticed something odd. Although the instrument cluster stated battery was full since it was all the way to the top, the energy bar on the infotainment was about 3/4 full w/ a bit more to go. I was expecting about 45 miles on this charge since the weather has been in the 75-80 range in the last few days and I drive the car on ECO to avoid running the engine and my speeds never exceed 50mph(lots of speed traps in my area).
So is something wrong w/ my car? Why does the energy graph only go 3/4 full when the range indicator shows full? Is it a degradation meter like they have in the Nissan Leaf's where the bar goes down as the batteries degradate? Is 37 miles in my weather and gentle driving habits normal and if so, that is highly disappointing. Had the selling dealer check for software updates before I bought the car and he showed me a pic of the shop's computer saying no software updates were available so I'm assuming it was updated during the CPO process.
Admittedly this would be diappointing, I wonder if it is just some type of electronic "reboot" that you have to do. We have only 13,000 miles on ours, but we never get less that 50 electeic miles - right now it is showing it is fully charged and ready for 53.....but we are on flat Everglades terrrain in Florida. Try to get that HondaLink Ap working.