OK first real problem with Clarity - 2018 Honda Clarity Forum
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post #1 of 28 (permalink) Old 09-09-2018, 08:43 PM Thread Starter
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OK first real problem with Clarity

I just noticed (or my wife actually) that the Sirius XM Radio seems to be frozen on one of the preset channels and CANNOT be changed! You can push the virtual buttons but nothing happens, you can select other presets and they light up but the music stays on the same original channel. Essentially you are stuck. The FM/AM/Bluetooth/Android Auto all work fine just the SXM!! Makes me much less likely to keep Sirius XM once the 3 month subscription expires!

Anyone run into this problem and find a work around!?
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post #2 of 28 (permalink) Old 09-10-2018, 12:35 AM
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Haven't heard of this happening to other owners so far but have you spoke with your dealer? I'm sure they're willing to give it a look being a warranty item.
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post #3 of 28 (permalink) Old 09-10-2018, 12:56 AM Thread Starter
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no i haven't. just happened late today so not able to go to dealer. will see if it 'fixes' itself or not. I have seen something about "rebooting" the radio for Honda Accord and Civic with similar radio setups but haven't see HOW to reboot! *sigh*
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post #4 of 28 (permalink) Old 09-10-2018, 10:54 AM
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Press and hold the power button in the upper left on the screen, it will ask if you want to re-boot tell it yes.
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post #5 of 28 (permalink) Old 09-10-2018, 11:18 PM
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I have encountered that problem. Don't remember how I resolved it or if it resolved itself. It was annoying. Hopefully the re-boot will do it.
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post #6 of 28 (permalink) Old 09-10-2018, 11:18 PM Thread Starter
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thanks! I tried it and it worked like a charm. Wish I knew what I did wrong to put it into such a bad state but looking good now!
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post #7 of 28 (permalink) Old 09-16-2018, 10:34 PM
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I don't have an issue with SXM except that my areas stinks for satellite radio reception. Always breaks up.
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post #8 of 28 (permalink) Old 09-17-2018, 12:40 PM
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Garage
Driving under an un-obstructed clear sky shouldn't be an issue anywhere here in the US. However a thick tree canopy, wet tree leaves, tunnels, strong storm clouds, etc., can and will result in a broken signal. Got to have an unbroken line between the satellite and your roof antenna.
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Originally Posted by nhguy78 View Post
I don't have an issue with SXM except that my areas stinks for satellite radio reception. Always breaks up.

Jim Myers
2018 Clarity
White Touring
Windows tinted rear doors, rear quarter glass, & back window
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post #9 of 28 (permalink) Old 09-19-2018, 12:18 AM Thread Starter
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yeah my garage even is hit or miss and forget about receiving the SXM in the parking structure at work!
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post #10 of 28 (permalink) Old 10-02-2018, 12:04 AM
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Originally Posted by pqdad View Post
I just noticed (or my wife actually) that the Sirius XM Radio seems to be frozen on one of the preset channels and CANNOT be changed! You can push the virtual buttons but nothing happens, you can select other presets and they light up but the music stays on the same original channel. Essentially you are stuck. The FM/AM/Bluetooth/Android Auto all work fine just the SXM!! Makes me much less likely to keep Sirius XM once the 3 month subscription expires!

Anyone run into this problem and find a work around!?
I can reproduce this problem by remote starting my car, 100% of the time.
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