Hi all, I picked up a Clarity this past weekend (Touring model manufactured in July 2019). Dealer charged it up for me, I also tried charger that comes with it (110v) no issues, charges right away, tried Volta charger nearby, charges right away. But my whole plan was to charge at work, and those are Chargepoint stations. There are other cars charging at them all the time, including other Claritys. When I plug my Clarity in nothing happens (charger says "Waiting for Vehicle"), the green charging light on the clarity never lights up, its as if nothing was ever plugged in. I have tried 4 different plugs at this location, same result on all of them. I drove to 2 other locations with Chargepoint chargers, one of them worked, another didnt. So 2 out of 3 Chargepoint locations do not work, Clarity is unresponsive when plugged in.
So to sum it up. 2 of 3 Chargepoint locations I tried do not work with Clarity, 1 of 1 Volta locations work, Home works, dealer's plug works. I talked to Chargepoint on the phone and confirmed I am doing everything correctly, plus the one location that worked tells me that my account/app etc are all set up correctly. And just to make sure I was doing it correctly, they walked me through the entire process, including initiating a charge on their side (remotely), we couldnt get it to charge, just "waiting for vehicle". Its like the Clarity doesnt know there is anything plugged in.
Also just to note, I do not have any charge schedule set (verified both in Honda Link and in the car itself). And I tried holding down the lightning bolt button on the remote to force start the charge... no go.
I saw there is 18-097 bulletin, but it only lists 2018 PHEV (possibly because it was written before 2019 models existed)? Does anyone know if it applies to 2019 models, and has anyone experienced what I have described? This is really putting a wrench in my plan to charge at work, without that ability I wont be able to charge it at all and would have to drive in HV mode only as charging at home is more expensive than gas (currently $3.30 per gallon, while electricity at home is 24c kwh).