First question, and this is important because apparently some of the early Clarities had problems with non-Honda EVSEs: Does your car show the battery fully charged in the morning? If the answer is yes then I'd start looking for a different Honda dealership since the one you tried is clueless about the Clarity.
2018 Honda Clarity Touring PHEV - Forest Green w/Tan interior (wife's car)
2017 Volt LT - Heather Gray; black bow ties, Charcoal VoltShelf
2012 Cruze ECO MT (hail totaled 5/8/17 103,600 miles @42.5 MPG)
2010 Mit Lancer GT MT (traded for ECO @31K miles)
2002 Pont Montana AWD - title to son at college graduation
1990 Pont Transport (traded for Montana @240K miles)
1986 Fiero GT MT (traded for Transport - needed more seats)
1985 Fiero 2M4 MT (traded for Fiero GT @8K miles)