CarPlay Help - 2018 Honda Clarity Forum
 
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post #1 of 4 (permalink) Old 07-24-2019, 09:27 PM Thread Starter
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CarPlay Help

Anyone know of a software upgrade or tricks for getting CarPlay to work? I've tried several cables, tried to connect wirelessly, etc. Sometimes it takes 3-4 times for it to connect. Using the map, and especially when listening to Podcasts, CarPlay will either just die or freeze the audio system. Rebooting audio sometimes works but only for a short period. Removing Carplay association from the phone sometimes works, mostly not.
Podcasts crashing is just an annoyance, but navigation failures enroute are not acceptable.
Thanks,
Dan
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post #2 of 4 (permalink) Old 07-25-2019, 12:51 PM
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Do you have a Touring or Base model ?

Which phone model are you connecting to ?
Phone software version (iOS) ?

Are you connecting via USB cable to the port nearest your right leg under the tranny shift shelf ?
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post #3 of 4 (permalink) Old 08-01-2019, 06:49 PM
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One further suggestion::

Have you tried first shutting off your iphone, then turning it on, then starting the car?

It appears there are combined states of phone/carplay in which iphone initiates carplay and clarity pretends it has no knowledge.
(Hopefully all bugs will be cleaned up in the fall release).
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post #4 of 4 (permalink) Old 10-10-2019, 01:02 PM
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I have had the same issues. I took the car to the dealer and all I got was a mismatch replacement part for the USB doors, scratches and a loose panel and the same problem. I find that it works for a while just fine but once it starts acting up then I have days of plugging in my phone it works for 20 seconds then disconnects. Very annoying.
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