Wondering if anybody else has experienced this issue. I like to take notes with a voice recorder app on my smartphone. A while back I noticed I couldn't hear anything when playing back a note in the car. Then I also noticed I wasn't getting audio directions from my map app. I figured out by turning off the phone's Bluetooth, everything worked normally. Is there a setting in the Clarity I need to adjust so my phone and my car "play nicely"? Thanks!
On the infotainment screen press Source then press the Bluetooth icon and now your phone apps will play through the car speakers. Selecting the source is not required for phone calls, only for apps. Bluetooth will remain as the selected source, unless you select FM, AM or Sirius , if you do then the next time you use your phone apps you will have to select Bluetooth as the source again.
As you discovered if you don't select Bluetooth as the audio source, but your phone is connected to the car via Bluetooth, then you won't hear any audio either on your phone or your car speaker, until you either select Bluetooth as the audio source, or turn off Bluetooth on your phone like you did then the sound will come from your phone.
If you use Android Auto or Apple CarPlay apps those will automatically run the audio through the speakers. However if while using Android Auto (not sure about CarPlay) for say Google Maps, but at the same time you want to listen to files on your voice recorder app, you won't hear your voice recorder unless Android Auto is selected as the audio source, even though your voice recorder is not an Android Auto app. Usually Android Auto is selected automatically as the audio source when you are running Android Auto, but sometimes it isn't. You can still hear Google Maps or other Android Auto apps through the speakers even when Android Auto is not selected as the audio source, but you won't hear non-Android Auto apps if Bluetooth is selected while you are using Android Auto, you have to select Android Auto as the audio source. Again I'm not sure if it works that way with Apple CarPlay also.