Radio/info screen damage - 2018 Honda Clarity Forum
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post #1 of 7 (permalink) Old 08-14-2019, 09:50 PM Thread Starter
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Radio/info screen damage

My Clarity is a year old and my radio screen has several blotches on it that are under the glass panel and cannot be cleaned. I took it to my dealer and they took some photos and said they would investigate the problem and had not seen it before. Anyone else having this problem and what the solution is.
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post #2 of 7 (permalink) Old 08-16-2019, 10:27 AM
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Do you have photos we can take a look at ?
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post #3 of 7 (permalink) Old 09-18-2019, 10:51 PM Thread Starter
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As an update to this problem my dealer called and said they had ordered a new display/map/radio screen and would replace it under warranty.
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post #4 of 7 (permalink) Old 09-19-2019, 12:30 PM Thread Starter
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Sorry it took so long but I lost track of this thread and couldn't follow it untill just now. Hard to see with the glare but the splotches are under the glass cover.
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post #5 of 7 (permalink) Old 10-02-2019, 10:11 PM Thread Starter
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My Honda dealer just replaced the Touch Screen on my Clarity so it"s "new" again. The cost was $2285 but was covered under warranty. I told him he could have put in a 75 inch Samsung screen cheaper. Everything on this car is twice the price or more of other higher production cars. A cracked running light was over $500. I love my car but may not keep it when the warranty runs out.
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post #6 of 7 (permalink) Old 10-03-2019, 08:10 PM
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Quote:
Originally Posted by don7778 View Post
The cost was $2285 but was covered under warranty.
Strange, because it's an off-the-shelf unit used in several older Honda models: You'd think it would be one of the more readily-available, less expensive parts!
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post #7 of 7 (permalink) Old 10-11-2019, 07:29 PM
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I just checked and the replacement is about $800 for other Honda models for what appears to be the same head. It probably requires about 1/2 labor hour but dealers seem loathe to charge less than an hour. I'm guessing the whole thing probably cost less than $1000.
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